Ficus Lab Privacy Policy

Last updated: February 1, 2022

This Privacy Policy outlines ongoing obligations of the FICUS LAB PTY LTD (“Company”) to you (“you”, “User”) while you are using our website https://www.ficuslab.io/ (“Website”) and any other mobile applications, websites, games and/or any services related to games that are made available by Ficus Lab on the Apple App Store and Google Play App Store (collectively, the “Services”) in respect of how we manage your Personal Information (“Personal information”). Since Company is registered under the Australian law, we adopted the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (the Privacy Act). These APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. Since we collect personal information of users, who are citizens of Ukraine, we also comply with the legislation of Ukraine on personal data protection during the processing of their Personal Information.


What Information Do We Process and Why?

The scope of the Personal Information. In some sections of our Website and Services, we may request consent to the processing of the following User's Personal Information:

● name (pseudonym);
● email.

If you do not provide us such Personal Information, there are no consequences for you.
Please do not give us other personal information or any personal information which is “sensitive” under Australian Privacy Act.
We may also collect your email address and CVs when you directly write to us to get information about job offers and other similar opportunities for cooperation.

Purpose. We process your Personal Information for the Company's statistical reporting on the Company's target audience for analysis and improvement of all aspects of our business. We also collect your Personal Information to provide you with job offers and similar opportunities for cooperation, as well as to send you questionnaires to evaluate our activities and testing our prototypes.


How We process Your Personal Information?

Ways of processing. We can process your Personal Information by collecting it when you use our Website or Services, as a rule, when you directly provide us with your Personal Information in various sections of the Website or Services. We may also store your Personal Information and use it for the purpose indicated above.

Grounds and terms. We mostly use your Personal Information for the purposes defined above only upon your consent. We store your Personal Information for one year. Your Personal Information may be processed longer if Ukrainian and Australian laws allow such processing. User may withdraw the consent to the processing of his / her Personal Information at any time without reasons, using email specified at the end of this Privacy Policy.

Disclosure of the Personal Information. We may share your Personal Information with the people we hired or with our contractors. For the purposes stated above, we may share your Personal Information with such individuals. We secure such processing by taking the necessary security and organizational precautions.

Security of the Personal Information. We take strict measures to safeguard one’s privacy. Among others, we take measures to ensure physical and electronic control. We also would attempt to inform any client and the respective agencies of personal data breaches should there be high risks of violation of your rights as data subjects. We would also do our best to mitigate any such risks.


Transfer of Personal Information overseas

As Company has concluded service agreements with individuals and private entrepreneurs located in Ukraine, Company is going to transfer your Personal Information to Ukraine for the purpose set out in this Privacy Policy. If you are the resident of Australia, we will not send your Personal Information to a recipient outside Australia without obtaining your consent or otherwise complying with the APPs.


User’s Rights

Access to your Personal Information. You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions set in legislation. If you wish to access your Personal Information, please write to the email specified at the end of this Privacy Policy. We will reply as soon as possible and practicable. We will let you know if your request requires a lot of time for processing. Company will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Updating your Personal Information. We endeavour to ensure that the Personal Information we hold about you is accurate, complete and up-to-date. Please contact us at the contact email set out at the end of this Privacy Policy if you believe that your Personal Information we store is outdated or incorrect and we should change, correct or update it. We will reply to you as soon as possible and practicable. We will let you know if your request requires a lot of time for processing

Other rights of the User. You have all rights set by the legislation of Ukraine on personal data protection (if you are the citizen of Ukraine) and Australian Privacy Act (if you are the citizen of any other country).


How You May Complain

In the case you believe that the applicable laws on data protection have been violated, you may send us a complaint in the email provided at the end of this Privacy Policy in the Section with contact information. We will reply to you as soon as possible and practicable. We will let you know if your request requires a lot of time for processing.


Changes to this Privacy Policy

We may amend or update this Privacy Policy from time to time, updating “Last modified” date at the top of this Privacy Policy. Your further use of our Website and Services will confirm your acceptance of this Privacy Policy. If you disagree with this document, you must stop using the Website and Services. However, if the amendments to this Privacy Policy are important in terms of your rights to privacy, we will additionally ask your confirmation of acceptance of the updated version hereof.


The Holder of Your Personal Information. Contact Information

The Holder (Controller) of the Personal Information that you provide using this Website is
FICUS LAB PTY LTD
Address: 19th Floor, 10 Eagle Street
Brisbane, QLD 4000
Australia
Tel: ‭+61 452 461 897‬
Contact email: info@ficuslab.io